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TaylorWorks Blog

TaylorWorks, Inc. has been serving the Longwood area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The True Value of Managed IT Services

Technology management is a pain point for businesses, particularly smaller ones that might not have the vast amount of resources as larger organizations or enterprises. That being said, small businesses have a secret weapon that allows them to compete with larger businesses, and it comes in the form of managed IT services. What is a managed service provider, and how does working with one dramatically change the dynamic of your business’ operations?

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Using Penetration Testing Can Help Avoid Headaches and Might be Required

Your business’ network is so important that if something were to infiltrate it that doesn’t belong there, it could wreak havoc on your whole company. One way that businesses can get their cybersecurity to a reliable place is through what is called penetration testing. This month, we thought we would briefly describe what exactly penetration testing is and how it can help your business. 

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Lessons to Learn From Lego’s IT Development

Businesses of all sizes have been able to successfully overcome operational challenges by rethinking and adapting the technology they utilize. Let’s consider a huge example and look at what The Lego Group (as in the building blocks) has done to address some of their technological challenges with improved solutions—as well as how your business can do the same.

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Managed IT Services Provides Outstanding Results

When you think of managed services, you may not really understand just how it fits into your business. This month we wanted to demonstrate how a managed services provider can deliver a lot of value. 

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Where MSP Services Come From

For most people, the term tech support is pretty self-explanatory. The terms managed services and MSP… not so much. Let’s go over what makes managed services and what we do as a managed service provider so different from the IT support you may be used to. To start, we’ll review where the idea of an MSP came from, and end with what one like us can do for you.

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How Managed Services Developed into What They Are

When you see that we offer tech support, you almost certainly have an idea of what that means. However, upon hearing about our typical service delivery for the first time, many people are really surprised by how different our services—as a managed service provider—are. These differences are not an accident. Let’s go back in time a little while to explore how managed services came about, and what difference they could make for you.

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What’s Wrong With Business IT Support?

Working in IT for any length of time will make you understand that it isn’t just novice workers that have trouble with their computers. In truth, about seven out of ten people can’t diagnose and fix simple IT problems. With that truth, it’s evident that any business that relies on IT, or at least on the productivity of people who use workstations, needs to have some type of strategy to keep those endpoints up, running, and managed proficiently. 

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Managed Services is Healthcare for Your IT

Your business’ critical IT systems are on the fritz again, and you aren’t sure what’s causing the problem. Fortunately, you have access to help. When you don’t feel well, or something’s wrong with your body, you visit your healthcare provider. They’ll examine you, diagnose the problem, and prescribe a solution. This process has been in place for millennia. Much more recently, it was also adopted by a very different sector: the information technology industry in what is known as managed IT services. 

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Technology that Helps Stretch Capital

Running a business is often a circus. Many times, it requires several juggling acts and a dog and pony show to just get things done. This couldn’t be more true nowadays as business owners are considering how to get out from under the quarter where COVID-19 took away revenue streams and caused many businesses to temporarily close their doors. Today, we’re going to look at some ways you can stretch your capital to try and return to business-as-usual.

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IT and Professional Services: A Strategic Relationship

When you think of professional services, you may think about smart people doing important things that took them years to learn how to do. You may not, however, consider them the kind of people that lean on their technology to make their businesses work. This is because for the longest time, technology wasn’t a major part of the professional services landscape. 

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Like IT or Not, You Need to Keep Up

You have to establish your organization as a contender. To do so, you’re going to need to use at least the caliber of tools that your competition is using. According to the 2020 State of IT report that Spiceworks has released, the majority of businesses with fewer than 100 employees have plans to adopt new technology solutions.

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Why Your Technology Needs Upkeep, Updates, and Upgrades

There is no question that today’s business operations require technology, but even that doesn’t tell the whole story. Not only do businesses need technology, they need to maintain this technology as well. Below, we’ll review the three basic steps to technology maintenance… and how we can help simplify these steps for you.

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Tip of the Week: Best Patch Management Practices

Patches are a critically important aspect of your technology. As a result, you need to be sure that yours are managed properly. We have three tips to share so you can optimize your patch management processes.

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Taking a Look at RMM

Many businesses struggle with the reality of everyday IT issues, one of which is receiving the right kind of support and maintenance to ensure everything goes according to plan. When considering your business’ IT maintenance and management, you need to consider the service provider, the distance they travel to and from your office, and ease of support. How can you make sure that your business finds the right solution or service?

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Keep Your IT Running Smoothly 24/7

It doesn’t matter how intensively a business uses their technology, there will always be a need for maintenance of some sort, whether it’s something as simple as a point-of-sale system or a full-fledged desktop workstation. Some businesses might have a complete IT department, while others might not have the resources to allocate to this role. We’ll walk you through how, no matter what kind of organization you operate, your business can benefit from a help desk solution.

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Manufacturers Utilize IT in a Multitude of Ways

Just like plenty of other industries all over the world, the manufacturing industry is beginning to take advantage of new IT solutions. Manufacturers can benefit considerably from implementing new and improved technology, including solutions connecting the Internet of Things, Asset Management, and Big Data analytics to their current IT approach.

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Focus Your Technology on Producing Efficiency

Technology can go a long way toward helping businesses be more productive with their time, but only if the solutions implemented are right and proper for your organization. We’ll discuss three services that you can provide for your business that can maximize productivity with technology solutions.

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The Pros and Cons of Automating Business Processes

Most industries utilize automation to at least some degree. With plenty of benefits that can be taken advantage of, businesses need to remember that they still must be careful about implementing these systems, as failing to do so could cause downtime and negatively impact productivity. Here are some of the major benefits and detriments that your organizations should consider when examining automation.

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Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Budgeting for IT Can Benefit Your Business’ Bottom Line

Your business depends on a budget to come out in the black at the end of the fiscal year, and the way you invest that budget will have a considerable impact. As you create this budget, your IT needs to be one of your top considerations - after all, it is what effectively powers the modern business. Here, we’ll discuss how diligently incorporating your IT into your budget can help your business be more successful down the line.

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