Managed service is a relatively new concept, but that doesn’t mean that the industry hasn’t grown rapidly. You can now get a managed service contract for your household appliances and one for your automobile. The truth is that not having access to a large cache of capital needed to make proactive investment used to be the bane of the small business. The service model has changed that completely. It has certainly revolutionized the IT deployment and support models. In fact, from hardware support to cloud computing, there are service options for most IT products. This month, we will take a long look at the Managed Security Service Provider (MSSP), and the circumstances that need to happen to gain value from one.