Server & Desktop Management

Computer network delays, slow/sluggish networks and unexpected downtime cost companies millions of dollars annually through lost productivity, increased IT maintenance costs, lost transactions, lost e-mails and stress.

What can TaylorWorks do for you?

• Maximizing computer network uptime
• Addressing security issues
• Keep your network and computers running smoothly
• protecting you from malicious threats.

By managing servers better you can maximize the return on investment (ROI) of your servers and focus on strategic priorities.

Our remote Server and Desktop Management service makes network and desktop computer problems significantly more avoidable and predictable. Available for a low, consistent monthly fee, the remote Server and Desktop Management service is a fully managed, cost-effective and continuous 24-hour, 365-day network and personal workstations overseer and is available in a range of packages to meet your business needs.

Server and Desktop Management Services

• Systems Management
• Managed Security
• Infrastructure Support
• Asset Tracking
• Service Tracking
• 24/7 Help Desk
• Technology Planning
• Business Consulting and Growth Development.

TaylorWorks can provide a custom managed service program depending on your specific requirements. TaylorWorks TotalCare Managed Service plan can include:

24x7 Server Monitoring and Maintenance

The remote Server and Desktop Management service provides 24x7 monitoring and maintenance of your computer servers. You get immediate notification of any network, peripheral or critical device that’s not performing. Anything connected to your network can be monitored and managed to maximize uptime. You can potentially save money in network downtime, unpredictable IT costs or lost productivity.

Data Security Solutions and Anti-virus and SPAM Filtering

The biggest contributor to the lack of security in a computer network is improperly installed or out of date security ‘patches’ that protect the network from viruses, malware, Trojans and other online threats.We provide centralized patch management to ensure that your systems are properly patched and protected. The service also includes centrally managed anti-virus and anti-spyware support to keep your e-mail inboxes free from virus-laden e-mails, SPAM and phishing attacks—all the while delivering superior performance and no delays. You get state-of-the-art security at a small business price.

Desktop Management – Automated Windows Patch Installation

When implementing a data backup and disaster recovery solution, most companies overlook data stored locally on their employees’ personal computers. Viruses, malware, mechanical failure, corrupt boot or registry files or other malfunctions can result in lost data and employee productivity. Our remote Server and Desktop Management service provides additional “end-point” security through automatic anti-virus and Microsoft Windows operating system patch management on each desktop computer connected to the network. In addition, the service includes an on-site (and, optionally, offsite) backup solution for your PCs and laptops.

Pre-Paid Help Desk Support Plans

For remote and on-site problem resolution not covered under the Server and Desktop Managed Service Agreement we offer a range of pre-paid Help Desk Support Plans.